Testing Zoom Audio Settings

There are two ways to join meeting audio: joining via computer or joining via telephone. Follow these sections to test your audio before or after joi

You can also join a test meeting if you want to test your audio and familiarize yourself with meeting controls.

Prerequisites for testing your device’s microphone and speakers

Microphone, such as the built in microphone, a USB microphone or an inline microphone on headphones
Speaker or headphones

How to test and adjust audio on desktop devices

Windows | macOS

Testing audio before joining a meeting

If you haven't enabled the setting to automatically join by computer audio, you can test your speaker and microphone before joining a meeting:

Testing audio settings for Windows, iOS, and Linux

To test your audio, navigate to your audio settings before or during a meeting:

Navigate to Settings Before a Meeting

Sign in to the Zoom client.
Click your profile picture, then click Settings.
Click the Audio tab.

Navigate to Settings During a Meeting

In the meeting controls, click the arrow next to Mute/Unmute.
Click Audio Options.; this will open your audio settings.

Checking your computer speakers

Click Test Speaker to play a test tone.
If you cannot hear it, select a different speaker from the menu or adjust the Volume.

Checking your computer microphone

In the Microphone section, you will see the green Input Level bar move when Zoom is picking up audio.
Click Test Mic to test your microphone.
Your audio will start recording. Click Recording when you are done and it will play back. You can select another microphone from the menu or adjust the input level.
Check Automatically adjust microphone settings if you want Zoom to adjust the input volume automatically.

Troubleshooting your microphone

If you are on on Mac OS 10.14 Mojave or earlier and can't access the microphone, check your operating system permissions to confirm that Zoom has access to the microphone.
If you are on Windows 10 or Windows 11 and can't access the microphone, use the Windows search box to navigate to Microphone privacy settings. Switch on the Allow apps to access your microphone toggle, and enable access for Zoom.

Testing audio settings for Mobile Devices

Android

Joining with device audio in a meeting

If this is the first Zoom meeting that you've joined, you will be asked to give access to your microphone.
When you join the meeting, you will be prompted to join the audio by using one of the following audio options:
- Call via Device Audio: Connects audio through the internet.
- Dial in: Provides options to dial into the Zoom Meeting via telephone.
- Call My Phone: Calls your phone to join the meeting. Requires an audio plan for the meeting host.
If you choose Cancel, you can open the prompt again by tapping Audio.
Once connected, you will see the microphone icon to mute and unmute in the bottom left-hand corner.
If you need to join the audio with a different method, you can disconnect audio by tapping More and then Disconnect Audio.

iOS

Joining with device audio in a meeting

If this is the first Zoom meeting that you've joined, you will be asked to give access to your microphone.
When you join the meeting, you will be prompted to join the audio.
You will have the following audio options:
- Call using Internet Audio: Connects audio through the internet
- Dial in: Provides options to dial into the Zoom Meeting via telephone
- Call My Phone: Calls your phone to join the meeting. Requires an audio plan for the meeting host
If you choose Cancel, you can open the prompt again by tapping Join Audio.
Once connected, you will see the microphone icon to mute and unmute in the bottom left-hand corner.
If you need to join the audio with a different method, you can disconnect audio by tapping More and then Disconnect Audio.